Lori Scott

Lori Scott
  • What does your organization do?

    The Round Rock Area Serving Center, also known as the Serving Center, carries out a community-wide mission of churches, other organizations, and individuals serving human needs in the City of Round Rock and southern Williamson County. Services provided by the Serving Center include a food pantry, Round Rock Coats for Kids, clothing and furniture vouchers, adult computer classes in English and Spanish, Computers for Kids, community gardens, The Volunteer Center, a charity resale store, and financial assistance for utilities, rent, prescriptions, transportation, and temporary lodging. The heart of the mission is the food pantry and the Serving Center assists 1,200 households every month.
  • How did you become interested in this work?

    I have always had a passion for volunteering in addition to working in my career - serving on Boards, Girl Scout Leader, Sunday school teacher, manning a crisis hotline, etc. When my husband and I relocated to Central Texas from Arizona, our three children were all in preschool, and I thought it would be fantastic to find a professional part-time job. My career had been retail management and human resources in large profitable corporations. I found a position as a director for a part-time nonprofit agency (The Caring Place) and I quickly learned that my corporate experience was a good match for managing a nonprofit. We grew the organization into a full-time, full-service community agency. That was twenty years ago, and I have been managing a charitable food pantry and thrift store ever since. The nonprofit sector has provided me a balance for my professional life, my personal life, and my spiritual life.
  • What drives your passion?

    Making a difference for people-in-need is what drives my passion. I am always humbled and touched by the needs and circumstances facing many people - especially when families with children and seniors are in crisis.
  • Did you have a mentor or a role model?

    Not one person in particular, but we have been blessed at the Serving Center to have a good Board of Directors, as well as Presidents of the Board. Our Board is a blend of community leaders, spiritual leaders, and business leaders, and we give God the glory for everything that is accomplished at the Serving Center.
  • What's the biggest challenge in your work?

    We can never have enough funding, volunteers, space, or staff. The challenge is to find and distribute the resources to help as many indigent families as possible working with a small dedicated staff and 250 volunteers.
  • What's the best advice that you have ever received?

    Never, never, never, never, never, never, never, never give up!
  • What are your top tips for new Executive Directors?

    - Get involved and be active in your community

    - Focus on your mission - talk about your mission every day to engage your Board and volunteers

    - Take an accounting class