Marjorie Mulanax

  • What does your organization do?

    Hospice Austin serves terminally ill patients and their families in the 5 county area, at home, in nursing homes, in hospitals and at our inpatient hospice facility, Hospice Austin’s Christopher House. Each patient and family is served by a team comprised of a Hospice RN, MD, Social Worker, Chaplain, Certified Nurse Aide and Volunteer as requested. Medications, medical supplies and equipment are provided to manage symptoms related to the terminal illness. 24/7 access to services is available, including after-hours visits and telephone consultation. Bereavement services are offered to hospice families, as well as the entire community, including support groups, individual counseling and children’s grief camp.
  • How did you become interested in this work?

    I was always interested in the medical field and started my career as a hospital administrator. I became interested in hospice care after moving to Austin and meeting my predecessor, Peg McCuistion, who was passionate about hospice care.
  • What drives your passion?

    I am committed to Hospice Austin serving anyone who needs our services, regardless of their ability to pay. Generous community support allows Hospice Austin to say yes to anyone who is eligible for hospice care and seeking palliative (comfort oriented) care. I am honored to work with people who are compassionate, highly skilled and completely committed to the patients and families we serve. I am passionate about providing a supportive work environment to sustain the staff of Hospice Austin as they help people during a very frightening and overwhelming time of life.
  • Did you have a mentor or a role model?

    I am always inspired by our staff, including our volunteers. My role models have been extraordinary Board members who are fully committed to our mission of serving all in need.
  • What's the biggest challenge in your work?

    Too many tasks, too little time.
  • What's the best advice that you have ever received?

    1. You don’t have to have all the answers, it’s better if you allow others to help you, including your staff, your Board and your community.
    2. Find an activity that helps you to manage stress, such as exercise or meditation (both of these have worked for me).
    3. Make sure you get to see some of the work your agency does up close, so you can be continually inspired and renewed.
  • What are your top tips for new Executive Directors?