Standards & Resources

The economic strength of Austin and health of its citizens depends on an effective, accountable, and proactive nonprofit sector. One Voice Central Texas is committed to advancing public confidence and support for the nonprofit sector by exemplifying ethical practices, accountability, and the highest standards of quality service.

Standards Accountability Guide & Self-Assessment

In 2008, One Voice approved a Nonprofit Accountability Policy, encouraging members to commit to accountability standards. Since then, a Standards of Excellence Committee has been formed to design professional development opportunities focused on maintaining the standards of excellence.

Every 18 months, the Standards of Excellence Committee updates a Standards Accountability Guide that provides members with resources and guidance for improving the quality of nonprofits.

The Standards of Excellence Committee also produces a Standards Self-Assessment that members are expected to complete biennially. Members can use this self-assessment tool to:

  • Ensure that their agency is meeting best practices,
  • Identify their organization's key strengths, and
  • Identify areas for improvement.

One Voice uses the aggregated results to identify potential training topics as well as resources and guidance to include in the Standards Accountability Guide.

Information received about a specific organization or individual through the Standards of Excellence self-assessment remains confidential. Please note that the self-assessment tool should not be construed as legal services to any organization or individual.

One Voice encourages members to look into certification at the national level when appropriate and feasible. Examples of some national certifications include:

Standards of Excellence Committee

The Standards of Excellence Committee meets monthly to plan trainings, presentations, and panel discussions on issues relevant to nonprofits. The committee also explores other opportunities for sharing nonprofit best practices with members and providing professional development opportunities to members.

If you’d like to learn more about joining the committee, please email

Resource Library

If you are a member and would to view our resource library of templates and tools, communications resources, public policy resources, and leveraging opportunities, click here to log in.